It’s official: Joe’s Crab Shack is the FIRST major chain restaurant to get rid of tipping!
Joe’s Crab Shack tipping is being dropped in favor of a better trade off for employees. This is the approach that CEO of Ignite Restaurant Group, Ray Blanchette, is aiming for. Ignite owns Joe’s Crab Shack as well as the sports bar, “Brick House.”
Blanchette told investors the move should reduce staff turnover, improve service quality, and actually lower prices for customers who are typically more generous with their tipping. Testing of the new policy began in August and is still being rolled out across the country. Joe’s Crab Shack appears to be the first major chain to implement a no-tipping policy.
So what do you think? Will it work or not?
Also…is it weird though that I still feel like I will have a gut instinct to still leave a tip if my server is just that great? Maybe it’s just that I’m just a former server and I can’t help it…